There’s no refund, no cancellation once the order is placed, and checked out. If you file a claim with Paypal without coming to us first to address any issue you may have, you will be removed from the group.
You have 7 days to inspect your fabric once the package received to address any issues you may have.
Please allow 24-48 hours to respond to any issue you may have for us to reach a solution. We are closed on Sunday and Monday.
Exchanges (if applicable)
We only replace items if they are defective, or damaged. Pictures of the damage and the packing slip will be required for an approval of an exchange. Please email us at firstname.lastname@example.org.
Due to the nature of custom digital printing, there is no refund nor return policy unless the fabric is misprinted by the printer. Please inspect your item once received, you have up to 7 working days to message me regarding flaws or shortage. Exchanges will only be accepted if fabric received is uncut, unwashed, and free from any odor. Any minor flaws under 1” inch that will not distract the fabric appearance will not be discounted. There is NO discount for shrinkage.